Refund & Returns Policy

Surgical-grade hygiene requires uncompromising standards. Open-parcel transparency at the door, with sealed-kit returns within 7 days.

Inspect before you pay (COD)

Ask TCS, Leopards, or Trax to wait while you inspect the parcel. Do not pay if the box arrived breached.

Call live dispatch desk · +92 333 693 4005

7-Day Return Window

Return a full kit within 7 calendar days if the vacuum tape remains fully sealed.

48-Hour Rapid Claim

Transit damage: contact WhatsApp within 48 hours with an unboxing video for priority replacement.

Wrong Item Shipped

We dispatch the correct kit via air priority and arrange a zero-cost pickup.

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